Q: How long does it take to deliver?
A: We ship the packages via FedEx and it usually takes about 2-7 days
Q: What is the point of fat tire e-bikes?
A: Fat Tire bikes are fitted with Extra-wide tires (4" inches or more). The "fatter” tires provide extra grip, traction, and stability combined with low tire pressure, which makes them an attractive proposition for anyone looking to explore diverse terrain, better than conventional tires.
Q: How far can I go on a full charge?
A: Up to 65 miles, more or less depending on your riding style, level of pedal-assist and/or throttle, rider weight, hills, and headwinds/tailwinds
Q: What is the highest speed the e-bike will go？
A: It can go up to 27MPH after lifting the speed limit(varies with battery power, load, road conditions, terrain, etc...)
Q: How to lift the speed limit?
Step 1: LongPress the "M" button to turn on the display.
Step 2: Press the "up" and "down" arrow buttons at the same time to enter the menu.
Step 3: Press the "M" button to switch to P08 and set it to 100 km/h.
Step 4: Leave it there without operation for 10 seconds. The display will save it and exit the menu automatically.
